Customer Service Center
Email: contacto@mivave.com
Service hours: Monday to Friday, from 9:00 am to 6:00 pm (except holidays).
At Mivave, we want you to receive your jewelry quickly and safely.
That’s why we offer two shipping options:
Free Shipping
Available for all orders with no minimum purchase required.
Estimated delivery time: 7 to 15 business days (depending on location).
Express Shipping
A paid shipping option for those who wish to receive their products faster.
Estimated delivery time: 5 to 12 business days (depending on location).
The shipping cost is calculated at checkout before completing your purchase.
Order Processing
All orders are processed within 24 to 48 business hours after payment confirmation.
Tracking
Once your order has been shipped, you will receive a tracking number to check the delivery status.
Notes
Delivery times are estimates and may vary due to external factors such as weather conditions, holidays, high demand, or logistics delays.